The Multi-Cultural Center has developed a nationally recognized program that provides orientation services to newcomers.  Representatives from the State's Attorney's Office, the Sheriff's Department, the Police Department, the Fire Department and other emergency rescue personnel, as well as the Mayor join with the staff of the Multi-Cultural Center to meet with ethnic community members.

Informal sessions make it possible to develop a rapport between officials and newcomers.  Civic representatives orient newcomers and newcomers help to increase cross-cultural understanding.  The goal of this outreach is to reduce the number of incidents of misunderstandings and violations of laws and community norms.